Frequently Asked Questions

When will my order ship?

Due to the hand made nature of our products, please allow 1-3 weeks for us to prepare your order. Once the item ships, your order will update and display a tracking number that can be used to follow the shipment process.

How is scale determined?

We are proud to offer our miniatures in many sizes! Figuring out the exact scale for your particular order is quite simple. For a floor mounted toilet, the scale is simply a measurement from the floor to the top of the rim. The total height of a 5in model toilet bowl is 5in (This is 1/3 the height of a normal 15in toilet bowl and therefore 1/3 scale). On wall mounted toilets and urinals, the size is not a measurement of height but a scale comparison to a floor mounted toilet bowl. So a 5in floor mounted toilet is the same scale as a 5in wall mounted toilet or urinal. This simply means that if you ordered a bathroom set with one 5in version of each, a floor mounted toilet, wall mounted toilet, and a urinal, they would all fit in together at the correct scale. Even though a 5in urinal may be physically smaller than a 5in toilet, they are both 1/3 the size of their real world counterparts. 

How do I flush my mini toilet?

All models are designed to function exactly like their full sized counterparts. All functional miniatures have an inlet hole on the top or back that water goes into to cause the flush. Some models are based on commercial toilets and therefore require more pressure to flush just like the real ones. In order to achieve this higher pressure it is often necessary to use a small hose that fits snugly into the inlet hole. These hoses are available in stores like Home Depot, Lowe's, Menards, and many more. They are also available online. In order to buy the correct hose, you need to measure the exact diameter of the inlet hole and get a hose as close to that size as possible. We hope to offer bundles with these hoses in the future but for now, we do not sell them.